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FAQs
Everything you need to know about your Flight Experience.
Not at all, the simulator experience is tailored around the needs of each customer regardless of experience or aptitude, whether you are a beginner or a qualified pilot. The session will be conducted with a flight brief beforehand, which gives the instructor an indication of your level of experience prior to commencing the session.
Airline simulators:
In order to get the best from your experience, we recommend that guests are at least 7 years of age or older to use the (FBS) Fixed Base Level 1 Simulators, for the (FFS) Full Flight Simulators Level A 12 years of age or older and to use either of the (FTD) Fixed Base Level 2 or (FFS) Full Flight Simulators / Full Motion Simulators Level D the age is 18 years or older.
All participants under the age of 18 must be accompanied by a responsible adult over the age of 18.
Because the cockpit is a genuine scale replica, it may not be suitable for people of certain body dimensions (height or weight). The space available is compact and if you are in any doubt as to whether you or others will be able to use the simulator, we recommend that you get in touch with us before you purchase any of our experiences.
Please note that a degree of physical mobility will be required in order to access the flight deck and take up your seat in the cockpit.
Military simulators:
In order to get the best from your experience, we recommend that guests are at least 12 years of age or older to use the Full Motion F-4 Phantom Simulator.
All participants under the age of 18 must be accompanied by a responsible adult over the age of 18.
As this is a real flown aircraft the Maximum height and weight for customers to comfortably access the cockpit is 6'4'' inches or 1.93 meters and 21 stone or 133.4Kg.
All participants are permitted to bring a guest to share their flight experience. The guest can sit in the ‘jump seat’ which is situated behind the Captains seat in the cockpit of the simulator where available. Children under the age of 16 must be accompanied by a non-flying responsible adult over the age of 18.
Our Level 1 FBS and Business class cabin at our Peterborough Training Centre can accommodate a maximum of 10 guests.
Our Level 1 FBS at our Gatwick Training Centre can accommodate a maximum of 4 guests or alternatively guests are welcome to wait in the reception area / Lounge for the customer to complete the flight.
Our Level A FFS at our Peterborough Training Centre can accommodate a maximum of 3 guests.
Our Level D FFS full motion simulators are not large spaces, and the facility operates 24 hours a day and is used by the airlines to maintain their pilots currency, all participants must be over the age of 18 and you may only bring a maximum of 2 guests (18 or over) with you to the simulator, unfortunately the centre cannot accommodate more people than this.
Aerospace experience Flight Simulators offer the general public access to largest fleet of Full Motion and Fixed Base Simulators in the UK.
FIXED BASE Level 1 FBS: Boeing 737-800
FIXED BASE Level 2 FTD: Airbus A320, Boeing 737-800
FULL MOTION Level A FFS: Boeing 737-200 CL
FULL MOTION Level D FFS: Airbus A320 and A330, Boeing 737, 747*, 757*, 767*, 777* and 787*
FULL MOTION McDonnell Douglas F-4 Phantom II
*Where available for commercial training.
Yes our full motion simulators (FFS) full flight Level D with 6 degrees of freedom of movement and are in current use with both UK and overseas airlines. All of them are zero-hour machines which mean they reproduce accurately the flight characteristics of the individual aircraft type to not require real aircraft time during type rating training. In addition we operate a full motion simulator (FFS) full flight Level A with 3 degrees of freedom of movement.
Our fixed base simulators are (FBS) Level1, and are used by professional airline pilots for Jet Orientation Course (JOC), aircraft handling, procedural training and Line Oriented Flight Training (LOFT) exercises. They do not move, but by employing high quality visual systems along with vibration devices and audiovisual cuing your brain is tricked into thinking you're actually moving. It’s not uncommon for the instructor to be asked at the end of the session “what motion platform was in use?” the answer is of course none, it’s all an illusion! – you’re senses have simply been fooled into thinking you were actually moving!
Our (FBS) Fixed Base Simulators are suitable for most individuals. However, it may not be suitable for customers with photo sensitive epilepsy or who has a sensitivity to strobe lighting effects, have back or neck problems and those who are pregnant. It is your responsibility to ensure that you are in good health before booking to use the simulator.
Our (FFS) Full Flight Simulators or Full Motion Simulators may not be suitable for customers who are prone to motion sickness or with photo sensitive epilepsy / sensitivity to strobe lighting effects, have back or neck problems and those who are pregnant. It is your responsibility to ensure that you are in good health before booking to use the simulator.
If you have any queries about how a medical condition may affect your eXperience, then please contact our team who will be happy to discuss matters with you.
We recommend loose comfortable smart casual clothing and flat shoes. Though please feel free to wear a pilot’s uniform or similar if you wish for photographs.
Yes, our experiences can be bought direct or as a voucher to be redeemed within 12 months from the date of purchase.
I bought a voucher through a third party (such as Groupon) – how do I redeem this?
Please call us on 0333 3390 737 to book your simulator session.
Please note that third party vouchers may be limited to particular dates and times, which will be outlined in the terms and conditions.
We accept all major credit, debit cards & PayPal and payment must be completed in full at the time of booking.
Regrettably, we are unable to accept cash for bookings.
For all booking cancellations you must give us at least 48 hours’ notice. If less than 48 hours’ notice is given, we will charge you the full amount of your booking. In limited circumstances we may be able to re-book you for an alternative date or at an alternative location. Any rebooking will be made at the discretion of Aerospace Experience Flight Simulators. A administration fee of £25 is payable should we rebook you. Should you not wish to rebook, no refunds will be given.
Should you decide to cancel a Flight simulator experience voucher / open gift voucher, you can do this up to 14 days from the date of purchase.
The simulator is incredibly busy and we are often booked up weeks in advance. Whilst it may be possible on limited occasions to accommodate walk-ins, we strongly recommend that you book in advance to guarantee availability.
Our locations at Peterborough and Gatwick are ideally situated for places to eat and drink, services, entertainment and accommodation.
Parking spaces are available at our Peterborough and Gatwick Training Centres on a first come basis.